Shipping & Delivery Policy
Fast, Safe & Reliable Delivery
At Kanishka’s Jewellery, we are committed to delivering your favourite jewellery safely and efficiently to your doorstep. Every order is carefully packed and shipped through trusted delivery partners to ensure a seamless shopping experience.
Secure Packaging
Every jewellery piece undergoes quality inspection before dispatch.
To ensure safe delivery, products are securely packed using protective packaging materials and placed in our branded jewellery boxes. We take utmost care to protect your order during transit.
Trusted Delivery Partners
We work with reliable courier and logistics partners to ensure timely and secure deliveries across India.
Once your order is dispatched, you will receive tracking details via email, SMS, or WhatsApp (where applicable), allowing you to track your shipment in real-time.
Delivery Time
Domestic Orders (Within India)
- Processing Time: 1–2 Business Days
- Delivery Time: 3–7 Business Days
International Orders (If Applicable)
- Processing Time: 1–3 Business Days
- Delivery Time: 7–15 Business Days
Delivery timelines may vary depending on location, courier availability, public holidays, weather conditions, or unforeseen circumstances.
Shipping Charges
Within India
- Orders above ₹499: Free Shipping
- Orders below ₹499: Shipping charges may apply
International Shipping
- Shipping charges are calculated based on destination and order weight.
- Shipping costs will be displayed during checkout.
Cash on Delivery (COD)
Cash on Delivery availability may vary depending on serviceable pin codes.
We reserve the right to disable COD for certain locations, products, or order values.
Order Tracking
Once your order has been shipped, tracking information will be shared through your registered email address or mobile number.
If you do not receive tracking details within the expected timeframe, please contact our support team.
Delayed Deliveries
While we strive to deliver every order on time, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Courier service disruptions
- Remote delivery locations
We appreciate your patience and understanding in such situations.
Damaged or Tampered Packages
If you receive a package that appears damaged, opened, or tampered with:
- Do not accept the package if possible.
- Take photographs of the package.
- Contact our customer support immediately.
We will assist you in resolving the issue as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information submitted during checkout.
Contact Us
For any shipping or delivery-related questions, please contact us from contact page