Privacy Policy
Introduction
At Kanishka’s Jewellery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following information:
Personal Information
- Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Details
Technical Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Website Usage Data
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries and requests
- Improve our website and services
- Send order updates and transactional communications
- Share promotional offers and marketing communications (with your consent)
- Prevent fraud and enhance website security
3. Consent
By providing personal information through our website, you consent to the collection and use of that information for the purposes described in this Privacy Policy.
You may withdraw your consent for marketing communications at any time by contacting us or using the unsubscribe option included in our emails.
4. Communications
When you contact us through forms, email, phone, or WhatsApp, we may retain your communication details to respond to your inquiries and provide customer support.
By submitting your contact information, you may receive communications regarding:
- Order updates
- Customer service responses
- Product information
- Promotional offers (where permitted)
5. Payment Information
All payments are processed through secure third-party payment gateways.
We do not store your complete debit card, credit card, or banking information on our servers.
Payment providers handle transactions according to their own privacy and security standards.
6. Third-Party Services
We may use trusted third-party service providers for:
- Payment processing
- Shipping and logistics
- Website analytics
- Marketing communications
These providers only receive information necessary to perform their services and are required to maintain appropriate security measures.
7. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
8. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of transmission over the internet is completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and regulatory obligations
- Resolve disputes
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies separately.
11. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will become effective immediately upon posting on this page.
We encourage users to review this policy periodically.
13. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Delete your personal information where legally permitted
To make such requests, please contact us using the details below.
14. Contact Information
If you have any questions regarding this Privacy Policy, please contact us from contact page